Terms and Conditons

Terms and Conditions

Welcome to Rasayanidirect a online store meant for selling medicinal products of Ayurved Rasayani  . The terms and conditions contained herein along with the Privacy Policy form an Agreement regulating our relationship with regard to the use of Rasayani direct by you. You are advised to read this Agreement carefully. If you are not agreeable to any terms and conditions, you should not use this service. You can use the Rasayani direct .com Services if you are agreeable to all the terms and conditions of this Agreement in their entirety. If you accept this agreement, it will be a legally binding agreement between you and Ayurved Rasayani.
This section tells about the terms and conditions applicable to all users and third parties of www.rasayanidirect.com Hence, you are requested to kindly go through the document clearly as your use of the website and our services would be subject to your acceptance and adherence to the terms and conditions laid down in this document.


  • For the purpose of this document: 

    Website Refers to www.rasayanidirect.com unless expressly specified 

    You,User, Customer
    Refers to any person who is accessing www.rasayanidirect.com or shopping using the website. 

    We,Us, Rasayani direct refers to the company Ayurved Rasayani.

    This document is an electronic record in terms of Information Technology Act, 2000 and rules and amendments applicable under the Act. This document is generated by an electronic device and does not require digital or physical signatures.

Company and Website Overview:

Ayurved Rasayani is a company incorporated under the Company’s Act, 1956 with its registered office at B1,Amrutkumbha ,Lakshmi park society,Navi peth,Pune .
The brand Rasayani direct  and the website located at http://www.rasayanidirect.com are fully owned by Ayurved Rasayani.

Services Offered:

Rasayanidirect.com  is an online platform for ordering Ayurvedic medicinal products and personal care products in a simple and convenient manner. We offer home delivery of products and the order can be placed from our website www.rasayanidirect.com or over the phone.

General Terms during Website Visit:

You, hereby agree and confirm that use of the website would to subject to compliance of the following terms:

  • All the information provided by you is true to the best of your knowledge and we reserve the right to verification of such information provided by you. If during the verification process, the information provided by you is found to be incorrect or fraudulent in nature, we reserve the right to cancel your registration with our website or ban you from using our website.
  • You shall use our website and services for lawful purposes only and would comply by all the applicable rules and regulations while transacting with us.
  • You shall not use any robot, algorithm, program or any other similar device to copy, transact or access any portion of the website or the content provided therein. In such cases, we reserve the right to bar such activity.
  • You shall not attempt to get unauthorized access to certain portions of the website or the connected server through unlawful means.
  • You are using the website at your own risk and you have used your judgement before transacting with us.
  • You have checked the product details and notified to us in case of any discrepancy in the information provided before placing an order with us. Once you have placed an order with us, terms of sale would become applicable to you as specified later in this document.
  • You guarantee that we are the owner of the information provided by you and the same would not be infringement of you property rights or those of others. We will be using this information in accordance with our Terms and Conditions and Privacy Policy.
  • We have the right to monitor, remove or edit is required, the content posted by you on the website. However, you are solely responsible for the content posted by you on the website on in your private messages.
  • You shall not take any action that imposes or may impose (in our sole discretion) a disproportionately large load on our infrastructure.
  • You shall not post any material to defame, abuse, harass, stalk, threaten or otherwise violate legal rights of others or us on the website or any other forum. You shall not post any objectionable content on the website.
  • You hereby agree and confirm, that we reserve the right to modify the Terms and Conditions of the website without any prior intimation to you. You are kindly requested to regularly keep checking the same at our website. In the case that you continue accessing our website or using our services, you shall be deemed to be agreeing to and abiding by the modified Terms and Conditions specified on the website.

User Important:

  • Log-in & its Access 

    You have been given access to the website to be used for personal purposes only and subject to compliance with the Terms and Conditions of the website. You shall not attempt to modify copy or make any commercial use of the website, a portion of it or any of its contents without any written permission from us. The user license does not include permission to download information about products, prices, account information or similar content on the website. The user license does not permit use of robots, programs etc for extraction of data from the website or any form of derivative use of the website. Display of any meta tags or hidden text bearing the name of Rasayanidirect on any other website is not permitted unless otherwise permitted by us. You hereby agree that any violation of Terms and Conditions would lead to termination of the user license granted to you by us.
  • Registered users Eligibility 

    The membership of the website is subject to your eligibility under the Indian Contracts Act, 1872 and would not be extended to persons termed as incompetent to contract under the meaning of the Indian Contracts Act, 1872. Any person below 18 years of age would be termed as minor and he/she shall not be allowed to transact on the website and orders on their behalf shall be placed by their parents and guardians who are registered with us. We reserve the right to cancel the order or terminate your membership if it is discovered that the user is under 18 years of age.
  • Account Maintenance & Registration 

    You shall register with us and an account will be created with the username and password specified by you. You, agree that all the account information provided by you is true to the best of your knowledge and we shall reserve the right to verify the same. If during the verification process, the information provided by you is found to be incorrect or fraudulent in nature, we reserve the right to cancel your log-in/registration with our website or ban you from using our website. You shall keep your account details updated and notify us in case of any change in contact information.
  • Log-in Details (Username & Password) 

    You, hereby agree that you shall not divulge your username and password to any other person and you shall be solely responsible for all transactions done with your username and password. Shall you forget your password, you shall reset the same using the feature available on the website.
  • Interaction between us 

    You agree that when you are transacting through our website or sending information, e-mails etc, you are interacting with us through electronic records. You hereby confirm to grant us permission to send communication through e-mail, messages or other electronic media using the contact information provided by you. Rasayanidirect.com the right to disclose the aggregate Registration Data to third parties in connection with marketing the Services. Furthermore, you agree and grant rasayanidirect.com the right to use your individual Registration Data to provide targeting of advertisements and other Service offers. 

    You shall notify customercare@rasayanidirect.com of any known or suspected unauthorized use(s) of your account, or any known or suspected breach of security, including loss, theft, or unauthorized disclosure of your password.
  • Your Valuable Comments, Reviews & Feedback 

    All the reviews, feedbacks and comments or other similar content posted by you on the website or otherwise communicated to us through other means would remain our property. rasayanidirect would own all worldwide rights, interests and titles of such content and shall be permitted to use the same for commercial use or any other use. We would also be entitled to reproduce, publish, modify or recreate such comments and feedback and no compensation shall be provided to you for the same. You also agree that the comments, feedback, suggestions and ideas posted by you on the website shall not be illegal, offensive, abusive, threatening or contain viruses or cause infringement of rights of others and in all such cases, you shall be solely responsible for the same. We reserve the right to monitor, remove or edit is required, any comments, feedback & suggestions posted by you on the website.

Providing Service to You


  • Charges 

    As per the current policy of rasayanidirect.com, the usage of the website is free, which includes browsing and access to the content for personal usage. We fully reserve the right to revise the charges and the pricing policy of rasayanidirect.com at any time as may be deemed necessary by us and the same would become automatically applicable once the same is updated on the website.
  • Pricing 

    All the prices mentioned on the website are indicative prices and the products would be billed at the actual prices at the time transactions or actual delivery as per the current MRP unless a discount is expressly specified. Since there might be a large gap between the date of placement of order and the date of delivery of the order, there might be some fluctuations in prices in between and hence the same would be adjusted in the invoice to the actual prices at the time of delivery and the same would be charged to you.

Changes & Cancellation of order

Changes & Cancellation by our customer: 

Orders once placed cannot be cancelled. no cancellation requests shall be accepted by us through the website or over the phone.

Modification & Cancellation by us: 

We reserve the right to cancel any order at our sole discretion, under a situation where we are not able to meet the requirement of the order placed or for any other compelling reason. We will ensure that any such cancellation of order shall be communicated to you well in advance. In case we suspect the information provided by you is fraudulent, we reserve the right to cancel you order and ban you from transacting on the website.

Return and Refund

We believe in a Customers complete satisfaction during delivery at your place. At the time of delivery, if you find any discrepancies in your order or product damages, our delivery executives will take back the damaged product and adjust the order value accordingly. However, if you miss checking your order at the time of delivery and later find a damaged product, please contact our customer care within 7 days. The damaged product will be taken back and a replacement will be delivered to you within 7 working days of receiving the product by us. 

Please note that the following are not eligible for our replacement guarantee: 

Damages due to misuse of product
Consumable items which have been opened/ used
Any product that is returned without the items originally included with the product(s) delivered;
Item or Product without its original code.

Legal Related Clauses


You agree to cover and hold harmless Ayurved rasayani., its directors, employees, agents and officers, from and against all claims, actions, liabilities, damages and losses, cost including attorneys fees made by any third party or arising out of your violation of this terms and conditions, privacy policy and other policies or your breach of terms and laws of any third party or violation of any acceptable laws and regulations, or by use of your account.

Limitation of Liability

You understand and agree that Ayurved Rasayani. shall not be liable to you for any direct, indirect, incidental and consequential damages of any kind resulting from the use of the site, sale and delivery of goods or any related/unrelated services, even if  Ayurved Rasayani has been notified in advance of such damages.

Customer Dispute Resolution 

The User Agreement is to be interpreted in accordance with the laws of India and resolution of all legal proceedings will be under the exclusive jurisdiction of the courts of Pune. 

Termination of Agreement

Rasayani direct may terminate the User Agreement at any time, with or without notice to the User. Also, Ayurved reserves the right to cancel any account of the User and deny access to the site in the event of occurrence of cases considered unacceptable or objectionable by Ayurved Rasayani, or in the case of breach of User Agreement by the User. 

The User may also terminate the User Agreement at any time for any reason, by providing notice to Ayurved Rasayani and the termination will be valid from the day of receipt of such notice, or a later date as specified in the notice. 

Upon cancellation of the User Agreement, the User need to immediately destroy all material downloaded from the site or obtained through other means and also destroys copies of any such material. Rasayanidirect.com reserves the rights to collect the charges from the User for orders which have been made prior to termination of agreement. Any such termination of contract shall not nullify any provision of the Terms and Conditions which imposes or contemplates continuing obligation on a party

Breach of Conduct

You agree that Ayurved Rasayani  may, at its sole discretion and without notice, limit your access, or block or suspend or terminate your future access to the Website if it determines that you violated the Terms and Conditions, or the Privacy Policy, or you submitted incorrect data to rasayanidirect.com. A User who has been blocked or suspended by us should not try to access the Website until the time the account is reinstated by us. 

If you breach the Terms and Conditions or Privacy Policy or other applicable rules and regulations, KSP PaySmart Pvt Ltd reserves the right to take any equitable relief which it deems necessary, including but not limited to monetary reliefs and strict legal action.

Website Content Clauses